FREQUENTLY ASKED QUESTIONS

HOW MANY CHANNELS ARE INCLUDED?

Approximately 800 – 3000 Live TV and VOD channels, the amount may increase slightly as new channels are added and depending on the package you choose.

WHAT INTERNET SPEED IS REQUIRED?

The service works well with minimum download speed of 5-10 Mbps.

CAN I USE A ROKU, AMAZON FIRE, SMART TV, SMART PHONE, TABLETS OR ANDROID BOX?

Yes, our service now works with all of the above including all models of Mag STBs.

IS THE BOX ONLY WIFI OR ETHERNET?

Yes, the mag units are either Ethernet or WiFi ready.

HOW IS THE IMAGE QUALITY?

In high quality Standard Definition (SD), High Definition (HD) and 4K. Picture and sound quality are superb!

IN WHICH COUNTRIES CAN I USE THE MAG Unit?

You can watch IPTV service ANYWHERE in the world.  All you need is internet access. It takes only 5 minutes to setup, as it is plug and play. No satellite dish antennae and NO professional installation needed.

WHAT IS THE UP-TIME?

It is guaranteed to operate 99.9% of the time.

IS THERE A MONTHLY OR YEARLY CHARGE?

Yes, you can choose to subscribe for services on a monthly or yearly basis.

DO YOU SHIP?

Yes, we ship through the U.S, U.K, Canada, the Caribbean and elsewhere.

WHAT ARE YOUR BUSINESS HOURS?

We are open everyday except Tuesdays  –  9:00am to 9:00pm Wednesday – Monday closed on Public Holidays.

WHAT IF I WANT A REFUND?

Please read our Terms of Service  https://iptv242.com/terms-of-service/ and Refund Policy https://iptv242.com/our-return-policy/  before making a purchase from this website.

I HAVE MORE QUESTIONS

Email us at support@iptv242.com.